Hoping this is fixed now - can some friendly IFS’ers and Partners give it another go and let me know Thanks for your patience Heidi Hi, Heidi… I had a look at the link and I get Access Denied. Best Regards,$Øyvind
Hi… These matters are often a bit complex to figure out. There are a few things you can check: Has the ORDRSP been configured for the customer on the Order? Is the order you’re processing an actual incoming order (i.e. was it created from an Incoming Customer Order?) - This seems to be the case for you. There may be other conditions, but I believe these are two conditions that must be fulfilled before the menu selection is even enabled. If I remember correctly you then use the Send Customer Order - at least to test it. If this menu selection is unavailable, there’s usually some configuration missing (such as the message configuration on the customer). You did not specifically state where in the process you’re stuck, so if you could elaborate on that, we may be able to help you more easily. $Øyvind
OK, we are redoubling our efforts toward this end hoping a positive outcome… Thanks Mathias for your support ! It would be very useful to know how you end up solving the problem, so if you could update this post with at least an overview of your final solution, that would be very much appreciated by at least me. $Øyvind
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