Hi @ashen_malaka_ranasinghe , Thank you for your answer. Unfortunately, I already had a look previously at this article but it still doesn't explain how to use BR with CITRIX. Do you have any documentation regarding this? Best,
Hi @Rashen Wickramarathne , Thank you for your answer. Actually the issue is more related with the customer offset proposals.Actually, the parked payments are not generated when the offset is generated, as a result we can’t do the matching between the parked payment and the customer invoice (related to the unindified client). The screen below shows the existence of parked customer payments, even though they don’t appear in the customer offset propsal. Do you have any idea about that issue too? Also, I tried this process on IFS EE but just not on IFS Cloud. Thank you again.
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