Replies posted by ProSriSss

2 Replies

P
Do Gooder (Partner)
ProSriSssDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Endpoint error while Initialising dataset from FSM to PSO through Schedule Manager

Hi @Dilushkumar Vasudevan ,Thanks for your Response.We have fixed this issue; this is due to cyber security. After establishing connection between the IP addresses, we are able to resolve.

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P
Do Gooder (Partner)
7 months ago
P
Do Gooder (Partner)
ProSriSssDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

PSO task allocation issue(Reverse direction)

Hi @Rlaird58, Thanks for replying back.We do use ‘Allow Allocated before Committed’ parameter and all the activities are from same location only.Though we have figured out, it is happening due to SLA start and end proportion. After fixing SLA, we are able to see normal allocation. 

2
P
Do Gooder (Partner)
9 months ago

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