Hello Alex Ivkovic,Thanks for updating and providing the solution used.
Hello DwagyZ,If you have configured the global thresholds as per wiki guidelines for thresholds and it is still not working, I suggest you log an incident so it can be progressed via ITOM support. Kind regards,Scott
Hello Ziad, Regarding network devices in general, this will depend on the exact model of the device if it is supported or not and SNMP must be used (for this case I suggest you raise an incident with support.). It is possible that we can discover the WLC , however the interconnected APs are still not supported. This is currently in the ITOM Product roadmap, so if you need any updates regarding this, feel free to contact your CSM. Kind regards,Scott
Hi , Scott i have raised a idea , please can you suggest me how we fixed the issue . Hello Mohammad Ahtesham, This is being progressed via “Ideas” which are reviewed and actioned by Product Management. The current functionality is by design and requires changes at a product level. Kind regards,Scott
Hello Mohammad Ahtesham, This post refers specifically to the agent installation process. We have been investigating the reported issue. We can confirm the following: The passwords are only visible during the installation of the agent on the end device. The passwords are not visible while being transferred to the device The passwords are not visible on the network once the agent has been installed and is communicating with the server This needs to be raised as an idea rather than as a question so that the appropriate teams can address it. Please use the link bellow: https://community.ifs.com/ideas Kind regards,Scott
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