Unfortunately this is not supported in assyst as per https://wiki.axiossystems.com/assyst11-5Wiki/index.php/Formatted_Text_Editor_Toolbar#Unsupported_Link_Types.Please log an enhancement request to get this added to the tool functionality.You can submit an enhancement on our IFS Community Site .Use the 'Create Ideas' button under the Ideas section or via the following link https://community.ifs.com/topic/new?type=idea.Describe your idea with as much details as possible. Populate 'assyst' in the Product area and the Tags fields before saving and click Create!!
You need to check the “Remember Value” box within the Design area of the Customiser. It will only remember the value in the Self-Service Portal.https://wiki.axiossystems.com/assyst11-4Wiki/index.php/Installation:assyst_Customizer_Making_Self-Service_Portal_Use_Auto_Populate
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