Check if the ‘Negative On hand Allowed’ is ON for this Inventory Part in the Inventory Part - Misc Part Info tab. It should not be marked as this part is Lot tracked. If thats the case, it might be an issue in data migration ?
Not sure if the similar but unique products come out from the same Production line. Usually it does not happen that way.Anyways, would like to propose a suggestion, if they are using barcodes with scanners I think if they can print another label for the Part No and stick on the crate as soon as it comes out of the Production then the Packaging guys would be able to scan and load the correct parts on the pallet.
If the Component part on the Shop Order is setup as a ‘Consumed’ part then you can RMB on Material Line to perform Manual Pegging to link the Shop Order Material to the PO.
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