Hi Lauri,This is an indicator that the customer in question may not have a formal process for closing work package prior to the Release to Service. If their operations demanded a serviceable state before flight, then completing the work package would be mandatory by process. However, there is nothing in Maintenix that will interrupt your efforts to record flights or add usage to an aircraft while there is an open work package. This type of constraint may pose an operational risk. One constraint in this area is that the software will prevent you from starting a work package at a different location than the open work package.Another potential option is the complete work package constraints. There are several configurable parameters that will present Warnings or Errors on work package closure using the Preview Release feature. It is possible that the customer aircraft are not meeting the maintenance release rules, and thus it would not be possible to complete the work package and bring th
Hi Feng,From the perspective of Maintenix in IFS Cloud, the Session and Absolute timeouts are controlled by configuration parameter in the database. These values can be configured for each deployment to meet the needs of the business, even in cases where multiple systems are sharing infrastructure.In our terminology Idle/Inactivity/Session timeout represents the concept of invalidating a session after a period of inactivity. This is a short timeout. Session timeouts are used to ensure that an unmonitored computer does not give unintended access to the system.Absolute timeout will end a user’s session after an inelastic quantity of time after login, regardless of whether they are actively using the session or not. Absolute timeouts are intended to represent a work shift, and thus the default value is 8 hours. The user sessions will be invalidated after their shift ends.In your presented scenarios, we recommend absolute timeout to be larger than session timeout, in order to avoid the iss
Hi Hiwot,I am a software engineer with the company, so my realm of expertise is to know what Maintenix is doing, and how it should be changed to better meet the requirements of our customer. I have solicited feedback from the Solution Architect team as they have a better understand of the business and the product landscape. I hope to see them participate in this conversation.
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