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Hello, 

I have run into an issue with a hung POR in an Authorized (not closed state). Unfortunately, I was made aware too late and the project and activity have been closed for a long time. 

At this point, I am unable to cancel the POR, or disconnect the POR from the project. I’m looking for some way to resolve this, but I have found nothing. Hoping someone has seen this before and can provide some  guidance. Thank you!

Hi @cjohnson,

 

It is quite strange that the user was able to close the Activity and the Project when the POR is in an opened state. 

So this POR has not reported any costs to the Activity ? like a Planned Cost ?

If you are not in a position to open the Project and Activity then I don’t think you can disconnect this POR from the project, functionally. An option I could think of is to do a data correction to remove the project connection from the POR in the database side. Afterwards you should be able to cancel/delete the POR.

 

@Tharindu Illangasinghe Yes correct. They were able to close the Activity and the Project itself. I was assuming there is some control that would prevent this, but I have seen this several times where they close the project and have “hung POs/PORs”. No, once the connection is established, I cannot remove it to cancel it. Given the project is closed, that prevents all manipulation of the PO/POR. It’s odd that it cannot be fixed. 

Hi @cjohnson,

 

Ideally, the system should not allow to close Activity/Project when there are unprocessed objects like PORs/POs. To me this looks like a bug. Have you tried reporting a support case to IFS already ?

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