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Hi All, 

Looking for your thoughts in here. My client wants to have an acknowledgement step to the project manager in the Purchase requisition.

I have set up an “Authorization Routing Template” with a project role for PM and role as “Acknowledger”. 

 

Created PR authorization rule as below. This rule is only applicable to Project connected PR s only. Rule will trigger for the PR s between GBP 11-250. 

 

I set up the PM in the Purchase authorization basic data window as an Acknowledger as well.

 

But when I create a PR with a project connection ( which include the Project manager), and when I try to release the PR it gives me below error. 

 

Interesting thing is, when I change the “Authorization Role” to Authorizer in the Approval routing template as an Authorizer and then change the purchase authorizer basic data PM to Authorizer, PR is taking the correct authorization step. BUT this time its an Authorization instead of Acknowledgement. 

Could this be a bug? Or did I miss something.

Any help is highly appreciated. 

 

Thanks,

Chamath

Hi ​@Chamath Kuruppuarachchi 

possible solutions are :

  • Modify Purchase Authorizer Role:

    • Reconfigure the Purchase Authorizer Basic Data so that it aligns with the desired workflow step (Acknowledgement, not Authorization).

  • Use Custom Workflow Logic:

    • If the system supports custom workflows, introduce logic to handle Acknowledgement as a separate action distinct from Authorization.

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