Question

How to disconnect customer order lines from project activities ?

  • 25 November 2022
  • 1 reply
  • 17 views

Userlevel 1
Badge +2

Hi Community,

we are using IFSAPP10 Project Navigator & Project Deliverable.

We are used to connect customer order lines with project activities. We have by mistake connected some order lines with wrong projects activities (wrong sub-project), so that the revenue is not linked with the correct sub-project. 

Once the customer order is in released status, IFS does not accept to disconnect lines.

Thanks in advance for your inputs!


1 reply

Userlevel 4
Badge +10

Hi @CRSSTEMMELIN ,

It should be possible to disconnect the customer order line from a project activity at the released startus. Maybe there are some setting connected to the Order type of teh customer order, maybe there is already a shipment created and some parts reserved.

Can you add the error text to this issue, so it is easier to assist you?

Thanks,

Robert

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