Question

Shop Order is not Auto Closing

  • 2 September 2020
  • 7 replies
  • 428 views

Userlevel 7
Badge +18

IFS Apps 10 UPD

 

We have shop orders that are set to Auto Close but are not Auto Closing.

 

The Close Code is set to Auto Close

The Qty Complete is equal to the Lot Size

 

State

Material = Completely Issued

Operations = Completely Reported

Products = Complete Received

 

 

Can anyone please advise what the program checks when the system attempts to Auto Close the Shop Order as I cannot see the issue.

 

Thanking you.

 

John


7 replies

Userlevel 7
Badge +23

Do you have any by-products?

Userlevel 7
Badge +18

@Björn Hultgren

 

Thank you so much for your reply, on checking the Shop Order there is a By-Product against the order

 

 

 

Userlevel 7
Badge +18

@Björn Hultgren 

Will the Shop Order not Auto Close where there is By Products?  How can we get this to happen?

 

Thanks

 

John

Userlevel 7
Badge +23

When you receive the by-product the order should close

Userlevel 3
Badge +8

Or delete By Product line from SO before receiving last qty of header-product.

 

BR, Lukasz

Userlevel 7
Badge +18

@Björn Hultgren Thank you that worked great for Shop Orders where the Completed Qty matched the Lot Size but not where they are different.  no tolerance has been set.

 

We are on IFS Apps 10 UPD 8

Userlevel 7
Badge +23

If you still have by-products with remaining and no close tolerance I believe it is correct that the shop order does not auto close.

I tried in Apps 10 update 9 with a shop order lot Size 10, close tolerance 10% and one by-product lot size 10. I received 9 by-products and 10 of the shop order part. the shop order closed automatically.

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