One customer that am handling is looking for a quotation to add a “delete” button for NCR.
Customer mentions the following:
We need to be able to remove incorrectly reported cases from the system (like we do in DocMan). Same goes for CAPA cases, where we also have some test cases that were logged in production environment by mistake. We also need to be able to remove these.
The delete option should only be available for our global SuperUsers.
Would like some quick suggestions ?
Best answer by JULIAN
If it needs to be a button like in a form you are likely looking at a customisation.
but you could also create a custom menu (right click).
this could include a check against whichever permission set is required first and then proceed to find any disposition lines, revert them to planned, remove them and the proceed to remove the ncr.