We have a situation at a customer where they have a multi-level Repair Shop order that have been received and now have to be unreceived so that the purchase order receipt that the part came in with can be cancelled and the correct part added to the PO and be received.

The system does not allow the unreceive of multi-level repair shop orders.

What will the process be to get the item unreceived so that the Purchase Order receipt can be cancelled?

Any help will be greatly appreciated.