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Not entirely sure what our expectations should be here…

 

We have a user who has copied/pasted material rows from Shop Order A onto Shop Order B.  

Parts are in stock on the relevant site; Supply type on Shop Order B showing as Invent Order. 

User then attempts to directly Issue material to the rows newly pasted onto Shop Order B (select row/Manual Issue).  Manual Issue Shop Order Material screen comes up blank. 

If the parts are entered onto Shop Order B by a new line being created, Manual Issue Shop Order Material comes up with stock available to be issued as expected. 

If we run the ‘Redefine Supply Code’ and change to Project Inventory  and then run the ‘Redefine Supply Code’ again and change back to Invent then the Manual Issue… screen is populated correctly.  

 

 

 

Has anyone else experienced this at all?

Thanks!

Hi Linda,

I tried to replicate this issue, however, no luck!

Can you please try below steps to find out what differences Redefined Supply Code command creating in Shop Order material tab:

  1. Copy and Paste material lines from Shop Order A and Shop Order B respectively.
  2. Extract Shop Order Material line tab data for Shop Order B through PL/SQL.
  3. Perform Redefined Supply Code command as you mentioned.
  4. Again extract Shop Order Material line tab data for Shop Order B through PL/SQL.
  5. Compare After and Before data.

This might help :)

 

Regards

Abdul Rehman

Hi @Abdul 

Redefining retrieved a project inventory connection and then removed it on the redefine back again.  Not sure where that leads me yet…

 

LInda 

Hi Linda, 

We need to extract data through PL/SQL for proper analysis and to understand what are the changes Redefined Supply Code making on Shop Order material tab.

Or other way around, you can extract Shop Order Material tab data into excel with all columns.

 

Compare both after and before excel data and check if you found any differences.

 

Regards

Abdul Rehman

Hi ​@Abdul Rehman 

 

These are the differences identified.  They are “sort of” as I’d expect based on the results I’m seeing when I try to Issue/Manual Issue material.

 

The real oddity is on the row I paste in.  I copy from a material row of a Shop Order that is connected to a project at SO header level but the component material is Invent Order Supply Code.  The row that I paste (99) ends up with a Project ID “connection” but no Activity.  

My initial ‘Redefine’ action changes the supply code of row 99 from Invent to Project and the row picks up an Activity sequence now.  

A second ‘Redefine’ action changes the supply code back to Invent and I am now able to Manual Issue.  

However, clearly this is not correct, and not entirely a viable solution for the user who has 1000+ SO material lines to paste into new orders!

I think I may have just formulated by Bug report to IFS Support in this discussion!  

 

 

Linda

Hi ​@PRODQ,

Now you know where is the devil😊

You better raise this issue with IFS to understand whether this is a bug. 

Meanwhile for user ease, you can configure a Workflow or Custom Event which should update Project Id to null on Shop Order Releasing.

 

Regards

Abdul Rehman

I already have raised a case with Support, Abdul, thanks.

 

SOs are already released so we’ have to look at some other action to fire the event and we’d need to safeguard against it happening on those SOs we DO want to have the Project connection...

 

I’ll update the ticket when we have our solution from Support.  

 

Linda

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