The setting for the Site on Shop Orders for the site is set to Auto Close. When we Create a Shop Order from the CRO line it defaults to Manually Close. Is there a different setting for CRO?
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Hi
The reason why MRO/CRO shop orders are always created with a manual close is by design and do not have a specific setting.
So users can have more control over the closing process for the MRO/CRO orders.
In complex repair scenarios it would sometimes be quite difficult to reopen a shop order once it has been closed, and also reopening a complex repair shop order could be difficult so it is decided that user should make a manual decision to close the order.
Hope this answer your question.
Best Regards,
Naveena
Hi Prajeen,
See below the Site Setting and a newly created CRO Shop Order I created.
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