Is there a way to reuse a serial number for a part?
For instance, a part serial record was created from a shop order and received as Part 1000 with a Serial No of 200200. The serialized part was then delivered to a customer.
The serialized part was later returned from the customer and disassembled. The physical unit no longer exists but the part serial record does.
A new shop order is created and we want to receive the finished good as Part 1000 and Serial No of 200200. But we can’t because that part serial already exists.
So what I’m asking is, is there a way to have two part serial records with the same part number and serial number? I know those fields have to be unique but I wasn’t if you had any suggestions on how to make this possible.
Thanks!