Hello,
When we navigate in a product structure (TDC5961 for example), a data mapping error due to type mismatch occurs.
The components don’t go back. What is strange is that all the lower TDC orders are indeed present but do not "retranscribe" as components. The error does not come from the product structure either, which is in "Constructible" status and the components are also associated with it. I looked on Community and they refer to support tickets. In addition, the error is random, sometimes it happens on TDCs taken over and other times on new TDCs created. Same on the levels, sometimes the upper level is devoid of components but at the lower level they are there. We had compared the IFS 7.5 and Cloud tables and no change. Everything is taken over identically both with those in error and those without errors.
The error messages are the following :
{"@odata.context":"https://url_prod/main/ifsapplications/projection/v1/DopHeaderHandling.svc/$metadata#DopOrderSet(DopId=%273%27,DopOrderId=1)/ChildDopOrdersArray(luname,keyref,Objstate,Objgrants,DopId,DopOrderId,Contract,ParentDopOrderId,PartNo,Planner,CreatePegged,QtyPerAssembly,ComponentScrap,ShrinkageFac,LeadtimeOffset,OperationNo,IssueToLoc,DrawPosNo,NoteText,Netting,OrigDueDate,OrigQtyRequired,PartType,RevisedDueDate,RevisedQtyDue,RevisedStartDate,QtyComplete,DopStructureLevel,ConsumptionItem,RevisionNo,AlternativeNo,RoutingAlternativeNo,RoutingRevisionNo,ConfigurationId,ConditionCode,DopPeggedSoUpdateFlag,DopPeggedPoUpdateFlag,ProcedureStep,IssueType,IssuePlannedScrap,StdPlannedItem,IssueOverreportedQty,NetDopSourcedSupplyOrd,NetInvSourcedSupplyOrd,ProjectId,ActivitySeq,DopHeadPartNo,DopHeadDescription,DopHeadObjstate,DOPStructureLevelStr,HasConfiguration,AlarmExists,LogExists,ComponentAlarmExists,StructureChangedDb,RoutingChangedDb,RemainingtoSupply,OrderRequisition,SupplyProjectId,PartDescription,PlannedSupplyScrap,QtyPegged,QtyDelivered,NettInvDb,DopHeadNetDopSupplyOrd,DopHeadNetInvSupplyOrd,NettingOld,CreatePeggedOld,PlanEnabled,NetEnabled,NetBranchEnabled,ReleaseEnabled,ReleaseBranchEnabled,CloseEnabled,CloseBranchEnabled,OpenEnabled,CancelEnabled,StartEnabled,IsParentOpen,IsCancelAllowed,SerialReservationsExist,LogCount,AlarmCount,Company,AllowStructChangeDb,CheckCreateOrderDb,UpdateSupplyOrderQty,UpdateSupplyOrderDate,DopHeadPartDesc,StructureRoutingType,StructureAltStateDb,RoutingAltStateDb,SerialRule,CountReservation)","value":l{"@odata.etag":"W/\"Vy8iQUFBY3M3QUFNQUFFN1RnQUFYOjIwMjQxMDE4MDgzMzA4Ig==\"","luname":"DopOrder","keyref":"DOP_ID=3^DOP_ORDER_ID=2^","Objstate":"Unreleased","Objgrants":null,"DopId":"3","DopOrderId":2,"Contract":"JE","ParentDopOrderId":1,"PartNo":"S17885_M10_MT_GEN","Planner":"VALIDE","CreatePegged":"PeggedOrders","QtyPerAssembly":1,"ComponentScrap":0,"ShrinkageFac":0,"LeadtimeOffset":null,"OperationNo":null,"IssueToLoc":null,"DrawPosNo":null,"NoteText":null,"Netting":"Netting","OrigDueDate":"2025-04-04","OrigQtyRequired":1,"PartType":"Manufactured","RevisedDueDate":"2025-04-04","RevisedQtyDue":1,"RevisedStartDate":"2025-03-31","QtyComplete":0,"DopStructureLevel":1,"ConsumptionItem":"Consumed","RevisionNo":"1","AlternativeNo":"*","RoutingAlternativeNo":"*","RoutingRevisionNo":"1","ConfigurationId":"*","ConditionCode":null,"DopPeggedSoUpdateFlag":"Planned","DopPeggedPoUpdateFlag":"Planned","ProcedureStep":null,"IssueType":"ReserveAndBackflush","IssuePlannedScrap":true,"StdPlannedItem":true,"IssueOverreportedQty":false,"NetDopSourcedSupplyOrd":true,"NetInvSourcedSupplyOrd":false,"ProjectId":"G00341","ActivitySeq":100017825,"DopHeadPartNo":"S17885_M10_MACHINE","DopHeadDescription":"G 00341 S17885 changement vis épanouissement S17885","DopHeadObjstate":"Released","DOPStructureLevelStr":"**1","HasConfiguration":false,"AlarmExists":false,"LogExists":false,"ComponentAlarmExists":false,"StructureChangedDb":true,"RoutingChangedDb":true,"RemainingtoSupply":1,"OrderRequisition":"DOP","SupplyProjectId":"G00341","PartDescription":"Montage général","PlannedSupplyScrap":0,"QtyPegged":0,"QtyDelivered":0,"NettInvDb":true,"DopHeadNetDopSupplyOrd":true,"DopHeadNetInvSupplyOrd":false,"NettingOld":"Netting","CreatePeggedOld":"PeggedOrders","PlanEnabled":false,"NetEnabled":true,"NetBranchEnabled":true,"ReleaseEnabled":true,"ReleaseBranchEnabled":true,"CloseEnabled":false,"CloseBranchEnabled":false,"OpenEnabled":false,"CancelEnabled":true,"StartEnabled":false,"IsParentOpen":true,"IsCancelAllowed":false,"SerialReservationsExist":"FALSE","LogCount":0,"AlarmCount":0,"Company":"JE","AllowStructChangeDb":true,"CheckCreateOrderDb":true,"UpdateSupplyOrderQty":null,"UpdateSupplyOrderDate":null,"DopHeadPartDesc":"JEMSY 90 892 mm 4 R","StructureRoutingType":"Manufacturing","StructureAltStateDb":"Buildable","RoutingAltStateDb":"Buildable","SerialRule":"MANUAL","CountReservation":0,"ConfigurationIdRef":null,"PartNoRef":{"@odata.id":"https://url_prod/main/ifsapplications/projection/v1/DopHeaderHandling.svc/DopOrderSet(DopId='3',DopOrderId=1)/ChildDopOrdersArray(DopId='3',DopOrderId=2)/PartNoRef","luname":"InventoryPart","keyref":"CONTRACT=JE^PART_NO=S17885_M10_MT_GEN^","Contract":"JE","PartNo":"S17885_M10_MT_GEN","Description":"Montage général","TypeCode":"Manufactured","UnitMeas":"pcs","LeadTimeCode":"Manufactured"},"OperationNoRef":null,"IssueToLocRef":null,"ConditionCodeRef":null,"PartCatalogRef":{"@odata.id":"https://jurl_prod/main/ifsapplications/projection/v1/DopHeaderHandling.svc/DopOrderSet(DopId='3',DopOrderId=1)/ChildDopOrdersArray(DopId='3',DopOrderId=2)/PartCatalogRef","luname":"PartCatalog","keyref":"PART_NO=S17885_M10_MT_GEN^","Objgrants":null,"PartNo":"S17885_M10_MT_GEN","Configurable":"NotConfigured","ConditionCodeUsage":"NotAllowConditionCode","ReceiptIssueSerialTrack":false,"ConfigurableDb":false},"PlannerRef":{"@odata.id":"https://url_prod/main/ifsapplications/projection/v1/DopHeaderHandling.svc/DopOrderSet(DopId='3',DopOrderId=1)/ChildDopOrdersArray(DopId='3',DopOrderId=2)/PlannerRef","luname":"InventoryPartPlanner","keyref":"BUYER_CODE=VALIDE^","BuyerCode":"VALIDE","BuyerName":"Validé "}},{"@odata.etag":"W/\"Vy8iQUFBY3M3QUFNQUFFN1VCQUFiOjIwMjQxMDAyMTEzODQ4Ig==\"","luname":"DopOrder","keyref":"DOP_ID=3^DOP_ORDER_ID=485^","Objstate":"Unreleased","Objgrants":null,"DopId":"3","DopOrderId":485,"Contract":"JE","ParentDopOrderId":1,"PartNo":"S17885_M10_APPRO_CENT_LUB","Planner":"VALIDE","CreatePegged":"PeggedOrders","QtyPerAssembly":1,"ComponentScrap":0,"ShrinkageFac":0,"LeadtimeOffset":null,"OperationNo":null,"IssueToLoc":null,"DrawPosNo":null,"NoteText":null,"Netting":"Netting","OrigDueDate":"2025-04-04","OrigQtyRequired":1,"PartType":"PurchasedRaw","RevisedDueDate":"2025-04-04","RevisedQtyDue":1,"RevisedStartDate":"2025-04-04","QtyComplete":0,"DopStructureLevel":1,"ConsumptionItem":"Consumed","RevisionNo":null,"AlternativeNo":null,"RoutingAlternativeNo":null,"RoutingRevisionNo":null,"ConfigurationId":"*","ConditionCode":null,"DopPeggedSoUpdateFlag":"Planned","DopPeggedPoUpdateFlag":"Planned","ProcedureStep":null,"IssueType":"ReserveAndBackflush","IssuePlannedScrap":true,"StdPlannedItem":true,"IssueOverreportedQty":false,"NetDopSourcedSupplyOrd":true,"NetInvSourcedSupplyOrd":false,"ProjectId":"G00341","ActivitySeq":100017825,"DopHeadPartNo":"S17885_M10_MACHINE","DopHeadDescription":"G 00341 S17885 changement vis épanouissement S17885","DopHeadObjstate":"Released","DOPStructureLevelStr":"**1","HasConfiguration":false,"AlarmExists":false,"LogExists":false,"ComponentAlarmExists":false,"StructureChangedDb":false,"RoutingChangedDb":false,"RemainingtoSupply":1,"OrderRequisition":"DOP","SupplyProjectId":"G00341","PartDescription":"Appro centrale lubrification","PlannedSupplyScrap":0,"QtyPegged":0,"QtyDelivered":0,"NettInvDb":true,"DopHeadNetDopSupplyOrd":true,"DopHeadNetInvSupplyOrd":false,"NettingOld":"Netting","CreatePeggedOld":"PeggedOrders","PlanEnabled":false,"NetEnabled":true,"NetBranchEnabled":true,"ReleaseEnabled":true,"ReleaseBranchEnabled":true,"CloseEnabled":false,"CloseBranchEnabled":false,"OpenEnabled":false,"CancelEnabled":true,"StartEnabled":false,"IsParentOpen":true,"IsCancelAllowed":true,"SerialReservationsExist":"FALSE","LogCount":0,"AlarmCount":0,"Company":"JE","AllowStructChangeDb":true,"CheckCreateOrderDb":true,"UpdateSupplyOrderQty":null,"UpdateSupplyOrderDate":null,"DopHeadPartDesc":"JEMSY 90 892 mm 4 R","StructureRoutingType":"Purchase","StructureAltStateDb":null,"RoutingAltStateDb":null,"SerialRule":"MANUAL","CountReservation":0,"ConfigurationIdRef":null,"PartNoRef":{"@odata.id":"https://url_prod/main/ifsapplications/projection/v1/DopHeaderHandling.svc/DopOrderSet(DopId='3',DopOrderId=1)/ChildDopOrdersArray(DopId='3',DopOrderId=485)/PartNoRef","luname":"InventoryPart","keyref":<ERROR>{"error":{"code":"ODP_MAPPING_ERROR","message":"Erreur de mappage des données en raison d'une incompatibilité de type."}}</ERROR>
Can you help me to resolve this problem please? Thanks a lot.
Best regards