Community,

we have this weird issue, share with you, have you experienced before, any way to fix this? 

when doing shop order receipt, we come across the error message “ There are too few tracked components…...”, apparently, at our first thought, the as-built structure is not yet completed, so we go to window “Shop Order As-Built Structure” to rebuild the structure. But, line 10 is never showed up. line 10 is a serial controlled parts, Inventory Transaction History clearly showed it is issued to this shop order.

The weird thing is when we open Part Serial window, to track this serial part history. please refer to the attached screen shot.

below is the development of this part.

1. this part ( serial no ends with MF470), as a component,  is issued to shop order 26686. parent part is 3110090
2. SO 26686 received into stock. serial no is SO_26686
3. this parent part is made maintenance aware , object id = 3110090-SO_26686  and being received into a WO 5842.
4. this part is being issued to a new shop order SO 27677. 

since this part is still in object 3110090-SO_26686, hence the shop order 27677 is failed to build the structure, and cannot be received into stock.

Thoughts?