Question

Error when reopening a shop order

  • 29 March 2023
  • 2 replies
  • 65 views

Userlevel 7
Badge +16
  • Hero (Customer)
  • 554 replies

Community,

below is the error when reopening a shop order, i have 2 questions, would like to borrow your mind.

  1. can we still proceed the shop order?
  2. if question 1 is yes, how we handle the current error?

 

Thank you.


2 replies

Userlevel 2
Badge +6

Hi ,

Why do you want to re-open the shop order?

Userlevel 7
Badge +16

@KEVSER Thank you for your reply.

 

We have wrong material issued, so we need to reopen the shop order and un-issue the materials, issue the correct materials again and close the shop order.

 

Thank you.

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