Skip to main content
Question

Customer warranty

  • December 21, 2022
  • 1 reply
  • 223 views

Forum|alt.badge.img+6
  • Do Gooder (Employee)
  • 19 replies

Hello together,

is anybody familiar with customer warranty and supplier warranty?

Are there special functions behind it?

 

Thank you and regards

 

Markus

1 reply

AntOlivFr
Sidekick (Partner)
Forum|alt.badge.img+7
  • Sidekick (Partner)
  • 69 replies
  • January 16, 2023

Hi Markus, we’re doing some work for a customer on this at the moment. There isn’t any particularly special functionality I’m aware of. This functionality is really just to flag that a warranty has been promised to the customer.

 

It depends what you want to do with it, but often a better solution - particularly for high value products - might be a service contract type. Let me know if you want some more information, as it depends what you are trying to achieve!