Question

Customer Order Release of DOP lines (Release DOP) doesn't create Shop Orders

  • 29 January 2023
  • 0 replies
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We migrated in some customer orders / customer order lines.

The lines that are supply code DOP (Release DOP), didn’t create Shop Orders at customer order release.

If we go in manually and duplicate the lines, then they create Shop Orders.

The only thing we can find wrong with the original lines is that Self Billing wasn’t set (it was NULL).
We went in and set them to NOT SELF BILLING.

But now we have hundreds of customer orders / lines that are set to Release DOP but don’t have DOP headers.

Any idea how to trigger the DOP creation? If I manually create a  DOP Header, I can’t link it (I think because the customer order line is Release DOP).

Or any idea of what else could be wrong?


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