Hi All, we are using IFS Cloud 23R1. We are having issues with configured items releasing 2 shop orders for 1 customer order line. The part is set to supply code - shop order.
Example:
S631487.1.1- configured panel customer order line created
S631487.1.1 - shop order created (this is normal)
S631487.1.2 - shop order created (this is extra)
The shop orders seems to be created when released from credit block but we’re not sure if this is the issue or not.
This has worked in the past so we do not know where/why/when this started happening.
We recently implemented Capability Check. Could that be part of the issue??
Any help is appreciated.
Configured orders creating 2 shop orders for 1 customer order line
+2
If this is happening, it should be a BUG and please report.
Hope the lot size of each shop order = Order qty on the Customer Order Line
Shop Orders are created when the Customer Order is Released, Credit block and capability check is happening before the release, so that should not trigger a Shop Order when the Customer Order is not in Released state.
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