When initiating MWO Service, it loops with the message “waiting for server”. Stay like that for ages.
When have a look in IFS Solution manager \ aurena native app \ administration \ installed app services the status is “init waiting for GP.”
The url used is : https://ifspsd1-d01.demo.ifs.cloud/
The user : ALDEFR
The password : ALdefr-2021*
Thanks for your support
Best answer by Alain de Martin de Viviés
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+16
Can you check to ensure that the DB processes are running in this environment please.
Hello James, find that
+16
Can you ensure the User “IFSSERVICEENGAPP” has company/site access to all your mobile users company/sites please
Hello , check out seems OK to me, Apps like Scan it , Stream and MWO Maintenance connect fine
+16
Okay, I can see an error in Grouped Push Transaction Trace as below:
Error when processing transactions in procedure Mobile_Transaction_Batch_SYS.Execute_Task_. Error: Error during execution of GroupedPush background task (ORA-06550: line 1, column 7:
PLS-00201: identifier 'SERVICE_ENG_APP_TLM.LOAD_META_DATA_' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored
ORA-06512: at "IFSAPP.MOBILE_TRANSACTION_META_SYS", line 251
)
This is due to a deployment error. I will ask Ranil to redeploy the metadata for the ServiceEngApp
Great ! appreciate a lot ! thanks for your support
Alain
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