When initiating MWO Service, it loops with the message “waiting for server”. Stay like that for ages.
When have a look in IFS Solution manager \ aurena native app \ administration \ installed app services the status is “init waiting for GP.”
The url used is : https://ifspsd1-d01.demo.ifs.cloud/
The user : ALDEFR
The password : ALdefr-2021*
Thanks for your support
Can you check to ensure that the DB processes are running in this environment please.
Hello James, find that
Can you ensure the User “IFSSERVICEENGAPP” has company/site access to all your mobile users company/sites please
Hello , check out seems OK to me, Apps like Scan it , Stream and MWO Maintenance connect fine
Okay, I can see an error in Grouped Push Transaction Trace as below:
Error when processing transactions in procedure Mobile_Transaction_Batch_SYS.Execute_Task_. Error: Error during execution of GroupedPush background task (ORA-06550: line 1, column 7:
PLS-00201: identifier 'SERVICE_ENG_APP_TLM.LOAD_META_DATA_' must be declared
ORA-06550: line 1, column 7:
PL/SQL: Statement ignored
ORA-06512: at "IFSAPP.MOBILE_TRANSACTION_META_SYS", line 251
)
This is due to a deployment error. I will ask Ranil to redeploy the metadata for the ServiceEngApp
Great ! appreciate a lot ! thanks for your support
Alain
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