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Error when activating "Zoom In" - Business Reporter

  • 28 June 2024
  • 0 replies
  • 18 views

Issue

 

Reports created using "GL BALANCE" information source are unable to use "Zoom In" and/or "Drill down" feature.

 

Error.png


When IFS create a new report using "GL Balance" information source, it works fine on customer's end but when customer creates a new report using the same information source it doesn't work when trying to use "Zoom In" and/or "Drill down" feature.

Only difference between the reports created by customer and IFS is the "Project" in the Document Actions is missing. 

Pasan Report.png 


New Report.png 

 

In the "Dimensions" page, "DIM_PROJECT_CODE" is missing in the customer's environment.

 

Dimensions.png 
 

Environment

 

RWGE-CLD-CFG
Product Version: 22.2.10

 

Cause

 

Further investigations found that the reason for this error is Project component is not activated in customer's environment.

 

Resolution

 

IFS Fixed Version: 22.2.20 - 22R2 SU20, 23.1.13 - 23R1 SU13, 23.2.6 - 23R2 SU6, 24.1.0 - 24R1 GA, 24.2E.0 - 24R2 EA

https://ifsdev.atlassian.net/browse/EIZBR-2731

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