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changing's a person email

  • 7 June 2023
  • 4 replies
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Userlevel 1
Badge +8

Hello ,

I changed my email in communication method in the person screen .

But since i’m sending a scheduled report , i still receive it with the old email .

Is there is further step that I need to apply or a job that I need to execute to take account of the new email saved .

 

Thank you in advance 

Hanane

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Best answer by Hanane 14 June 2023, 17:56

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4 replies

Userlevel 7
Badge +22

Hi @Hanane 

maybe the report uses another source. 

For example the user.

Userlevel 7
Badge +22

For scheduled reports you enter the email address directly:

For example:

 

Userlevel 1
Badge +8

Thank you for the answer but I’m rather talking about the sender’s email which is mine basically because I created the report .

is there any other screen that should change my email in it other that person screen ? 

Userlevel 1
Badge +8

Here is the solution that I applied : I Fixed it in the user screen 

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