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changing's a person email

  • June 7, 2023
  • 4 replies
  • 113 views

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Hello ,

I changed my email in communication method in the person screen .

But since i’m sending a scheduled report , i still receive it with the old email .

Is there is further step that I need to apply or a job that I need to execute to take account of the new email saved .

 

Thank you in advance 

Hanane

Best answer by Hanane

Here is the solution that I applied : I Fixed it in the user screen 

4 replies

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Superhero (Customer)
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  • Superhero (Customer)
  • 1265 replies
  • June 7, 2023

Hi @Hanane 

maybe the report uses another source. 

For example the user.


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Superhero (Customer)
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  • Superhero (Customer)
  • 1265 replies
  • June 7, 2023

For scheduled reports you enter the email address directly:

For example:

 


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  • Author
  • Sidekick
  • 42 replies
  • June 7, 2023

Thank you for the answer but I’m rather talking about the sender’s email which is mine basically because I created the report .

is there any other screen that should change my email in it other that person screen ? 


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  • Author
  • Sidekick
  • 42 replies
  • Answer
  • June 14, 2023

Here is the solution that I applied : I Fixed it in the user screen