Our custome has a WO connected to a project which for the most part is a lump sum that will be invoiced from the project. They also have standby time that is not part of the lump sum. This time gets billed by the hour. Rather than invoice this through a customer order, they would like to invoice this from projects. This will allow them to incorporate project specific sales pricing and incorporate the use of our multi-overhead functionality. The solution is to create a project transaction by registering an employee cost and the effort to do this is tedious and time consuming and prone to errors.
Have you experienced this kind of thing with other customers? Do you know of a soluition for this? Right now we have a modification proposed and it is a bit expensive.
Thank you
Patrick