I got a question from our customer about a button that I have not been aware of earlier, and it is only visible when certain criteria's are met (“Notification type: Manual”, ”Invalid: True”, “Status: Completed”)

I have tried to dig in the IFS documentation, but have not been able to find any information regarding this. From the wording of the button I expect it to send out a notification/e-mail that the Previously sent notification no longer is valid. but I have not been able to find out how this is set up.

Note: For the Persons that are set up to receive the Notification automatically, For instance on Incident status changes. Will receive the notification for this, but there are no notification that the previous notification/Email no longer is valid. It just sends out a new notification as an addition.

Does anyone here have any knowledge of this?