Question

Time Clock Error

  • 4 August 2022
  • 4 replies
  • 121 views
E
Rank
Userlevel 2
Badge +2

Hi,

I have two users who are time clock users(checkbox selected in the employee window). 

I am getting the below error.

 


When I log in using ifsapp this issue does not occur.

Could someone please help?

4 replies

N
Rank
Userlevel 7
Badge +11

Hi @ekavang , Employee status could also be one of the reasons for this error. For the 2 employees, in the employee window please check the employee status code - it should be active status code.

- Nalaka -
E
Rank
Userlevel 2
Badge +2

Hi @ekavang , Employee status could also be one of the reasons for this error. For the 2 employees, in the employee window please check the employee status code - it should be active status code.



Thanks! but I have checked and both employees are in active state.​​​​​​

ADDMARIAE
Rank
Userlevel 6
Badge +12

Hi,

 

There is a checkbox in Employee file that must be selected for the employee to use Time Clock. It is this checkbox that also checks the CTU license for Time Clock

 

sheran25
Rank
Userlevel 2
Badge +4

Hi,

I got the same error “Employee not a time clock user”, and non above solved it. Then I connected a Schedule in ‘Time Clock Employee Settings’ and it worked.

Hope this helps somebody.

Sheran

Sheran Liyanaarachchi - https://www.linkedin.com/in/sheran-liyanaarachchi-3a93806b/

Reply


Terms & ConditionsCookie settings