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Hello.

In this case, the employee works alternating morning and evening shifts, so first week morning and second week evening ect. The employee's schedule is defined in the "Employee Schedule and Rules" section, which specifies which shift the schedule starts from.

 

For this employee, it is specified that the schedule starts from the morning week shift. When I try to create Substitute Schedule for him where a holiday sets on an evening week shift, the system sets a morning shift for the holiday, because it selects the shift from the "Employee Schedules and Rules" page at the Shift section, even though I defined in the substitute schedule that it should be an evening shift.


Basically, it doesn't matter what is defined in the substitute schedule's Shift section, because the system determines the shift for the day based on the Shift section in the Employee Schedules and Rules. 

I hope I was able to explain the problem clearly, and that someone might be able to help with this issue.

Hi @OskariB 

Few things to ask you before giving an answer.

If i understood correctly an employee is working on shifts where this week he will work in the morning and next week in the evening. you have setup a working hours schedule for this.

Now your trying to create a holiday one a particular day which falls within evening shift? did you define the date for holiday? what is the day type connected to the holiday?

 

Best Regards,

Dharshan. 


Hi @Dharshankumaar Mahendran 

Yes, I have set holidays for next year and I’m trying to set substitute schedule, because the employees are working on holidays. And the problem comes when employee is working on evening week and the holiday is in that week, so substitute schedule should activate day type “EVENING 100%”. The day type is set to start from 3 PM to 11 PM.

I have been trying to work with this, but I think no matter what I do the substitute schedule defines the “shift” from “Employee schedule and rules” page. If employee has morning shift in there, the substitute schedule will always be morning shift.

 

Best regards,

Oskari


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