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Payroll Postings issue

5 years ago
Apr 6, 2021 1:25 PM UTC
3 replies
170 views

+18

RutJWhalen
Superhero (Partner)

We have an issue with the Payroll Postings.

Quite a few entries are now missing the Account, there were no issues with previous payrolls and there have been no changes to the payroll.

Last month and previous months posted correctly:

Any ideas what would cause this issue or why this would happen?

Thank you.

Best answer by Sachin Vithanage

Hi @johnw66,

If you still have this issue even after properly setting up the ‘valid from/to’ dates of the above accounts , most probably it is happening because of a bug in the system.

There is an Apps10, UPD 9 patch available for this issue. Kindly report this to the IFS Support and they will further verify the issue and deliver the patch.

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A

+5

Achala Bhagya
Sidekick (Employee)
5 years ago
Apr 6, 2021 1:32 PM UTC

The Valid from / to days have been verified for 29110/29300 accounts?

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+11

Sachin Vithanage
Hero (Former Employee)
Answer
5 years ago
Apr 23, 2021 12:38 PM UTC

Hi @johnw66,

If you still have this issue even after properly setting up the ‘valid from/to’ dates of the above accounts , most probably it is happening because of a bug in the system.

There is an Apps10, UPD 9 patch available for this issue. Kindly report this to the IFS Support and they will further verify the issue and deliver the patch.