Hi All,

I wonder if anyone can point us in the right direction.  We use KABA to record our time and attendance which works exactly as intended in most situations; however we have an issue when an employee is off sick with an Ongoing absence.

My understanding is that when the employee returns from their sickness absence and swipes to clock in the onoing absence tick box should be unticked, an end date should be entered against the absence, and the time card updated with the clock in time.

With our setup when a user returns and swipes, the message “Overlapping Intervals” is displayed, the absence is unaltered, and no time is entered on the time card.

The employees have the REG_NO_AUTH self access ID.

Thanks in advance!

Scott