Question

Organisation Tree not visible on Supervior Access Setup window

  • 10 March 2024
  • 2 replies
  • 29 views

Badge +6
  • Do Gooder (Partner)
  • 25 replies

Good morning.  I am not seeing the Organisation Tree for Employees in the Supervisor Access Setup window.  What could be the reason for this?  I did “uncheck” the fields at the top e.g Only Supervised Organisations.  Thank you.


2 replies

Userlevel 6
Badge +12

Hi,

Most of the times when this happens it is because the user connected to the person is not assigned to any company.

Regards,

Maria

 

Badge +6

I had the same issue today and as Maria said, the User was not connected to a company in Users per Company. 

 

Thanks a lot!

Reply