Dear IFS Community
Has anyone experienced issues with the Offline time clock functionality when IFS and middleware servers are on a different site? (Apps 10)
The IFS and Middleware servers are in our US headquarters and a few time clock terminals in the UK. Each time the US servers are disconnected form the UK time clock, the offline functionality doesn’t work as expected.
For every minute time clock is offline, terminal’s time stands still at 00:59 seconds and the buttons on screen don’t work. After 20 seconds it works fine for the next 39 seconds.
During these 39 seconds, the time on the application matches the system time. Any transactions are buffered. When servers are reconnected, these buffered transactions sync back to IFS with accurate timestamps.
But no transactions can be recorded between 00:59 and 00:20 for each minute. After a discussion with IFS R&D, we are curious if there are any other global organizations experiencing the same issue.