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Hours to authorize employees with zero hour schedules

  • May 3, 2024
  • 3 replies
  • 146 views

Asela Munasinghe
Superhero (Customer)
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One of our Managers see some remaining hours to authorize against a few employees along with a zero hour schedule. It appears as if employees without a time schedule have reported hours?
 



How should he handle it? 

Best answer by tagofi

Hi @Asela Munasinghe 

first you should find out if these reported hours are unnecessary. And if they are, just remove the reported records.

Secondly, why these employees have zero-hour schedules?

If they once had actual schedules with hours in them, but the schedules have been set not valid in employee files, time reporting is not allowed at all.

Does this help you to move forward?
 

3 replies

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  • Sidekick (Employee)
  • 33 replies
  • May 13, 2024

Hey @Charitha De Silva 

Would you be able to help Asela with the above. Thank you in advance.


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  • Do Gooder (Employee)
  • 1 reply
  • Answer
  • May 17, 2024

Hi @Asela Munasinghe 

first you should find out if these reported hours are unnecessary. And if they are, just remove the reported records.

Secondly, why these employees have zero-hour schedules?

If they once had actual schedules with hours in them, but the schedules have been set not valid in employee files, time reporting is not allowed at all.

Does this help you to move forward?
 


Asela Munasinghe
Superhero (Customer)
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  • Author
  • Superhero (Customer)
  • 805 replies
  • May 17, 2024

That does, thanks Tarja 

I found under the 3 concerned employees either no schedule attached or the attached schedule has zero hours work shifts. I’ve asked the key user to make necessary adjustments. 

Thanks and happy weekend!