I’m having an issue where we’ve reactivated an employee after leaving. When they go into work bench and type their employee number in returns that the Employee is expired.
I have all of the dates with his new hire set that I can find and the expire all the way out to 12/31/9999.
Where does this get changed so this employee can log into work bench?
I ended up figuring it out. When a employee is terminated that had workbench it throws an expiry date in the Company screen under the Employees Tab. If you find their employee # and wipe that date out they can clock into Workbench again.
Thank you for coming back to let us know! Hopefully it’ll help another customer in the future.
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