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Hello,

We are running into an issue where an employee is not showing up in Time Registration before a certain date. Their start date is about a month and a half before that date, and they have valid job assignments from their start date, but they “don’t exist” in time registration between their start date and about a month and a half afterwards. Has anyone else encountered this and know how to fix it?

Thanks!

Hi,

To be visible in Time Card and Time registration the employee need the below for the actual date.

Maybe if you changed start date and forgot to update one of them?

  • Employment period
  • Schedules and Rules assignment
  • Organisation assignment
  • Active status (i suspect this one if you changed the start date :-))

 

Regards,

Maria

Hi Maria,

Thank you for the quick response! I checked your first three points and verified the dates all match the employee’s actual start date, but I wasn’t sure about the last one. Do you mean their status in Employee File or somewhere else?

If it helps, their actual start date is 10/16/2023, and from the week of 11/27/2023 onward is when they are visible in Time Registration. I verified that their Employment Periods, Schedules/Rules, and Organization Assignments are all set to a start date of 10/16/2023 so the issue seems to be somewhere else.

Yes, status in Employee file.

There is an option in Employee file header “Set employee status” - check there

 

Regards,

Maria

 

In Aurena it’s under EMployments menu

In IEE it is at right mouse button

 

 

Thank you so much, that was it!

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