Question

Aurena not clearly showing days not available (Allocate Resource)

  • 8 November 2021
  • 3 replies
  • 83 views
eqbstal
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When in IEE of IFS10 (update 11) we look at the allocation of a resource (from a work order task). It shows the resources available and, as they are linked to the HR schedule in Resource detail settings, their availability:

Image 1: Allocate Recource in IEE

The top resource is available on all days. The second one is available on days November 9th (see (1) and 10th. Due to Schedule set up in HR, s/he is no longer available (see (2) and (3)). So colors help me here to visually see what is going on.

The same selection in Aurena shows the following:

Image 2: Resource Allocation in Aurena

Resources are correctly shown. However just a grey line in (1), (2) and (3) for the second resource.

Is there any way to set this correctly or is this a bug?

Changing the color theme leads to:

Image 3: Dark Theme

When looking at the settings of the graphic, they are:

Image 4: Settings

 

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3 replies

eqbstal
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Bump.

Anybody an idea, as the problem still occurs. We are on IFS10 upd 11. Is there someone who knows if this is solved in update 14, that we are implementing soon?

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LenaicDAVID
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Hi @eqbstal 

Maybe try posting this question to the Service thread instead of the HCM thread.

It is more related to how the “Allocate Resource” page is working and it is part of Service module

Kind regards,

Lénaïc

R
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@eqbstal I had an issue with Resource monitoring Gantt recently and it was corrected in 22R1 SU10 - the issue was that no absences being registered were being updated in the gantt

It may be worth seeing if like the BUG in cloud this is a BUG in Apps10 and raising a support case 

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