Question

Aurena - Changing linked address on existing contact method not possible?

  • 4 November 2021
  • 1 reply
  • 12 views

Userlevel 2
Badge +4

Hi,

When adding a new contact method for an employee in Aurena, there is an option to link it to an address ID.

Once saved, I don’t seem to be able to change this? Below are the options the user is presented with when trying to edit a contact method.

 

As far as I can see, one can change the value, validity period and default toggle but there is no option to link it to a different address ID or remove the link altogether.

Is this a bug that has already been reported or am I missing a step here?

 

Thanks

 


1 reply

Badge +1

Hi,

I am not aware of this being raised already.  It looks like the address ID option has not been applied to contacts in Aurena.  I would suggest raising a case on this as it might be entered in error and having to delete and re-enter adds extra steps.

Kind Regards

 

Mike

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