Question

Access for "Ask for Cancellation" in My Absences Calendar

  • 4 November 2021
  • 7 replies
  • 76 views

Userlevel 3
Badge +7

Hi All,

 

In my case, system users do not have access for  “Ask for Cancellation” in my absence calendar using Aurena client. But users have access in IEE client for  “Ask for Cancellation”

Where should I change to give access for this?

 

 


7 replies

Userlevel 5
Badge +8

Hi @TopMalinG,

 

Does users face the same issue when they try to cancel using IEE

 

Best Regards,

 

Userlevel 3
Badge +7

Hi @TopMalinG,

 

Does users face the same issue when they try to cancel using IEE

 

Best Regards,

 

Hi @Dharshankumaar Mahendran 

Thanks for the reply.

 

It is working properly in IEE.

Userlevel 5
Badge +8

Hi @TopMalinG 

 

Please raise a case to IFS Support and a consultant will do the required investigations.

 

Best Regards,

 

Userlevel 5
Badge +7

Hi @TopMalinG ,

Does this issue exist even for the app-owner or is it only with end users? Better if you can specify that information too.

Best Regards,

Lasanthi

Userlevel 3
Badge +7

Hi @TopMalinG ,

Does this issue exist even for the app-owner or is it only with end users? Better if you can specify that information too.

Best Regards,

Lasanthi

@Lasanthi Jinadasa 

It is for end users. In IEE client, it is working properly.

Userlevel 5
Badge +7

Hi @TopMalinG ,

Most probably, it may related to your Absence Request access role settings. Please check if you have properly granted Absence Request attributes with correct row state. 

If it still giving errors, please create a support case for further investigations.

Best Regards,

Lasanthi

Userlevel 2
Badge +3

Hi,

 

You will need to ensure that the ‘ChangeReqState’ is granted in the ‘AbsenceEmployeeHandling’ Projection.

 

screenshot below. 

 

this will then let you change the state of the absence request 

 

Thanks 

 

Wayne 

 

Reply