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Hi All,

One my customer’s a has a request where they want their Supervisors to add Absence requests on behalf of their few Employees such as “Drivers”. 

 

When a Supervisor tris to create an absence request from the “Absence request” window an error occurs as “Insufficient Access Rights”

 

Is this error occur because of a User permission issue ?

  1. if Yes, which Permission to be exact? 
  2. If Not, What needs to be done?

 

Window

 

Error Message

 

Regards,

Nuwanthika 

Hi Nuwanthika,

This is caused by the access role of the supervisor. Apparently, the supervisor can approve an absence request , but not enter a request on behalf of the employee. You can either change the existing absence request attribute, as used in the supervisor access role, on the page Access Attribute, or create a new absence request attribute, especially for this purpose. The most important this is, that you allow a status change to Registered and/or Confirmed. Below, you can find an example.

Best regards,

Martin

Hi Martin,

 

Thank you for the Advice!

 

I will check on this.

 

Regards,

Nuwanthika 

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