Hello,
I am currently facing an issue with canceling customer invoices that are derived from the Sales module. Unfortunately, this arises when there are mistakes in the data of the customer invoices, such as pre-postings.
This is a significant problem that needs to be addressed. While we can cancel an invoice and post it with the corrected data on the same page as the Manual Supplier Invoice or Manual Customer Invoice, we are currently unable to do the same for a customer invoice. This is causing a great deal of inconvenience and is impacting our productivity. Although we have correction and credit invoice options, these options are not useful in solving this specific issue. We need a solution that will allow us to cancel a customer invoice and print (post) it with the corrected data.
Therefore, I would be grateful if you could suggest a solution to the above-mentioned problem. Your prompt attention and assistance would be greatly appreciated.
Thank you!
