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What would cause the error: Route departure date is not within current calendar?

  • December 13, 2023
  • 3 replies
  • 169 views
arebbeadle
Hero (Customer)
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What would cause the error: Route departure date is not within current calendar? What calendar are they refferred to? When I try to create a new customer order I know it is using the route Id for the customer to calculate theWanted delivery date. Does this error mean I need to activate a calendar?

 

 

Best answer by arebbeadle

I had to update and Genterate the Work Time Calendar for the next year. Once generated, error was resolved.

 

3 replies

Marcel.Ausan
Ultimate Hero (Partner)
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  • Marcel.Ausan
  • Ultimate Hero (Partner)
  • 1298 replies
  • December 13, 2023

@arebbeadle do you have a route id and customer calendar defined for the DEN customer?

sorry, for the IFS Cloud screenshot, but I don’t have access to an EE environment

 

https://www.linkedin.com/in/marcelausan/
arebbeadle
Hero (Customer)
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  • arebbeadle
  • Author
  • Hero (Customer)
  • 139 replies
  • December 13, 2023

@Marcel.Ausan, I don’t think it is the Customer calendar, this is not populated for any customer. I think it might be an accounting calendar. If I reduce the Number of route days to make the Wanted delivery day fall before 1/1/2024, If it falls into 2024 I get the error. 

 

 

arebbeadle
Hero (Customer)
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  • arebbeadle
  • Author
  • Hero (Customer)
  • 139 replies
  • Answer
  • December 13, 2023

I had to update and Genterate the Work Time Calendar for the next year. Once generated, error was resolved.

 


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