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hello,

we have an error when trying to authenticate users through Azure AD.

Directory ID of user is UserPrincipalName (sync through LDAP)
See attached error file. In french it says: object reference is not defined to an instance of an object.

thanks a lot

Hi @FR_Cust_IFS,

 

How does the synced UPN look like in directory id? This value should match the email address of the user. it is quite possible that the LDAP instance you are using to sync in the directory_id has a different value as the UPN instead of the actual email address of the user.

Quick way to see whether this is the issue would be to manually update the Directory ID for the user to match their email address and see whether the error goes away. 

Cheers

hi,

thanks for your reply. the problem has been solved, it was due to URI in Azure wrongly declared as Web platform for Enterprise Explorer, instead of Mobile and Desktop Applications (IFS documentation is not very cleared about this, it says it should be of type “Public Client”)

 

thanks

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