Trying to set up Active Directory User Integration Configuration

We have a customer on Apps10 UPD7 trying to set up Active Directory User Integration Configuration but have not been successful.
When 'Database Authentication not allowed' is unchecked, they receive error
"Failed to perform LDAP search: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007E5, problem 5012 (DIR_ERROR), data 0"

When 'Database Authentication not allowed' is 'checked, no users are synchronized.

Please see attached screen shot

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@jporter is the AD Sync is working properly ?

IFS SE worked with the customer. Not sure what the issue was

Hi @jporter,

Most probably there may a mapping problem in AD side.

However, when I google I found this. This may be useful for you for the exact error code.
https://community.sonarsource.com/t/authentication-fails-on-initial-ldap-user-login/31181

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