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Question

The part catalog record has already been changed

  • July 1, 2024
  • 2 replies
  • 95 views
R
Hero (Customer)
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  • romsar
  • Hero (Customer)
  • 142 replies

Hello.

By updating a part catalog, I have the following error message :

the part catalog record has already been changed. please refresh the record and reenter your changes

 

Is that a native IFS error message? What can we do when such an error occurs? I have the same error by updating the record via sql developer. By refreshing the record, I saw no update.

Thanks

2 replies

P
Superhero (Employee)
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  • Pilar Franco
  • Superhero (Employee)
  • 419 replies
  • July 1, 2024

Hi @romsar ,

Check in the debug console if there is any sql event action being called and executed. Perhaps that is the process causing the change after your update.

Regards,

Pilar

R
Hero (Customer)
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  • romsar
  • Author
  • Hero (Customer)
  • 142 replies
  • July 2, 2024

Hello @Pilar Franco 

A workmate deactivated a custom event and we have got no error message.

Strangely :

  1. the event exists for months but it was working fine until this error message
  2. the custom event makes a deferred call


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