Question

RestAPI and basic authentication error

  • 21 February 2022
  • 3 replies
  • 405 views
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Our customer is integrating his B2B portal with IFS10 using the standard Rest API and Basic authentication.
Generally everything works ok.
However, sometimes a random 401 authentication error appears:
- the first GET call returns error 401
- its immediate renewal works already ok, returns status 200

 

Example from client logs:
- 192.168.3.237 - - [08/Feb/2022:16:00:01 +0100] 00jDX_1CrxEFw00Fzzw0w00001wc003Y5w - "GET /int/ifsapplications/projection/v1/SalesPartHandling. svc/SalesPartSet?$filter=CatalogNo%20eq%20'OW1-GB001-EX001-DN-1500'&$count=true&$expand=PartCatalogRef&$orderby=CatalogNo HTTP/1.1" 401 1468 15610

- 192.168.3.237 - - [08/Feb/2022:16:00:01 +0100] 00jDX_1CrxEFw00Fzzw0w00001wc003Y5x - "GET /int/ifsapplications/projection/v1/SalesPartHandling.svc/Reference_SalesPartCharacteristic?$filter=CatalogNo%20eq%20'OW1-GB001-EX001-DN-1500' HTTP/1.1" 200 1063 15610

 

What could be the cause of this RestAPI behavior?
Where to look for the cause?
What can be suggested to the client to check?

 

This topic has been closed for comments

3 replies

Ragul Ravindira
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Hello @tomopl ,

 

Could you please check whether that you have added the projection to compatibility application type? That could be a possible cause for the 401 authentication error.

 

You can refer the below mentioned community post to get more information on how to invoke REST endpoints using Postman with basic authentication:

 

 

I hope this helps :)

Best Regards,

Ragul

Ragul R - https://www.linkedin.com/in/ragulravindira96/
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Hello

 

Yes, We added the projection to compatibility application type.
And we successfully download the data to the external application using it.

The problem is that always the first GET call returns an error: 401 authentication error 
And its repeat works already correctly returning status 200.

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A customer has told us that a 401 error occurs when a third party system sends a request with a cookie.
A request without cookies always works correctly.

Does the standard RestAPI not support a cookie?

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