Skip to main content

Hello Community,

Error occurred while accessing any reports. followed some suggestions in the community Quick Report issue | IFS Community. but it didn't work. Kindly assist to resolve this issue.

Thank you and Best regards.
Error details:

Ifs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> Ifs.Fnd.FndSystemException: Unexpected error while calling server method CrystalReport/GetQuickReportParameters ---> Ifs.Fnd.FndSystemException: Error occurred while calling https://…/default/clientgateway/CrystalReport/GetQuickReportParameters. Please contact your system administrator.

 

Error 503 - Service Unavailable

 

Server stack trace:
   at Ifs.Fnd.AccessProvider.FndConnection.CallGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Byteo] requestHeaderBytes, Bytet] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.AsyncGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Bytei] requestHeaderBytes, Byter] requestBodyBytes, FndApfAsyncInvoke asyncInvokeHandle, Boolean integrationGateway)
   at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Objectt] args, Object server, Object ]& outArgs)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

 

Exception rethrown at e0]:
   at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
   at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
   at Ifs.Fnd.AccessProvider.FndConnection.GetResponseDelegate.EndInvoke(IAsyncResult result)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeGetResponse(String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Bytei] requestHeaderBytes, ByteB] requestBodyBytes, Boolean& abandoned, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   --- End of inner exception stack trace ---
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(Object requestBody, Object responseBody, String intface, String operation, FndRequestContext requestContext, FndManualDecisionCollection decisions, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.FndConnection.InvokeInternal(String intface, String operation, Object requestBody, Object responseBody, FndRequestContext requestContext, Boolean forcedSync, Boolean integrationGateway)
   at Ifs.Fnd.AccessProvider.Activity.FndActivityContext.InvokeIntegration(String intface, String operation, Object request, Object response)
   at Ifs.Fnd.AccessProvider.Activity.FndActivityCommand.ExecuteNonQuery(Object body)
   at Ifs.Application.InfoServices.ServerInterface.Ifs.Application.InfoServices.ICrystalReport.GetQuickReportParameters(Double quickReportId, CrystalQuickReportParametersTable& quickReportParameters)
   at Ifs.Application.InfoServicesFramework.InfoServicesService.ExecuteAndViewCrystalQuickReport(Double quickReportId, Dictionary`2 reportParameters)
   at Ifs.Application.InfoServicesFramework.InfoServicesService.OpenPublicQuickReport(String quickReportId, Dictionary`2 reportParameters)
   at Ifs.Application.InfoServicesFramework.InfoServicesService.ExecuteAndViewQuickReport(String quickReportId, Dictionary`2 reportParameters)
   at Ifs.Fnd.ApplicationForms.FndContextMenu.ExecuteReport(cMessage customMenuParams, SalNumber menuType, SalWindowHandle ownerWindow)
   at Ifs.Fnd.ApplicationForms.FndContextMenu.AppFormMenuItemCommands_Execute(Object sender, FndCommandExecuteEventArgs e)
   at Ifs.Fnd.Windows.Forms.FndCommand.OnExecute(Component component)
   at Ifs.Fnd.Windows.Forms.FndContextMenuStrip.ExecuteCommand(ToolStripMenuItem menuItem, EventArgs e)
   at Ifs.Fnd.ApplicationForms.FndContextMenuStripInternal.ExecuteCommand(ToolStripMenuItem menuItem, EventArgs e)
   at Ifs.Fnd.Windows.Forms.FndToolStripMenuItem.OnClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
   at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
   at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
   at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
   at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ToolStrip.WndProc(Message& m)
   at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   --- End of inner exception stack trace ---

 

Hello @XitSakunE 

I am confused.. Are you trying to access am actual quick report or crystal report?


Hello @XitSakunE 

I am confused.. Are you trying to access am actual quick report or crystal report?

Dear @ZTC ZTC JGOTA ,


Thank you for your concern. Almost every time when we going to print a report, this issue raise. For example, when we want to print a purchase order, this error message arises.


Thank you and Best regards.


Hell @XitSakunE 

It is sound more a connection issue with the server.

Are you try investigate if the DNS of the server changed?

 


Hell @XitSakunE 

It is sound more a connection issue with the server.

Are you try investigate if the DNS of the server changed?

 

Hello @ZTC ZTC JGOTA 
Actually, I’m new to this feild. How can check that and if the DNS of the server changed what should i do next?
Thanks and Best regards


Hello @XitSakunE 

Please open a case with IFS support. They will be able to assist you quickly. Set the level to Important 

Make sure to check with your network administrator as well.

Is this issue occurring on one computer or on several computers?

Check your IFS parameters to ensure that you are pointing to the correct server. However, it would be best to open an IFS ticket.


Reply