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Print Job error not enough space

  • 30 August 2022
  • 3 replies
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Userlevel 1
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Hi,

 

We are on App9.

We have started to receive an error in Print Jobs saying not enough space on the disk.

GENREPORTIO:Could not generate report: 'TRANS_ERROR:Failed transforming report data : 'org.xml.sax.SAXException: There is not enough space on the disk
java.io.IOException: There is not enough space on the disk
''

 

 

Any idea on solving this error?

Thank you in advance!

 

Regards,

Rajika.

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Best answer by ChanakaAmarasekara 30 August 2022, 13:09

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3 replies

Userlevel 7
Badge +15

Hi,

 

When rendering a PDF report the XSL transformation and generation of the PDF is done using the disk a cache. This error comes when there is no sufficient disk space available on disk. Normally this can happen when you try to generate a report with large data XML or if the disk is low on disk space.

The caching is done by using temporary files in Java. Normally if the Application Server is running on Windows, Java takes the windows temporary folder. This is normally configured in Windows under the TEMP or TMP Environment Variable.

To resolve it, either free up disk space in the drive pointed by the above Environment Variable or change the Environment Variable to another disk and location where there is sufficient disk space.

 

Regards,

 

Userlevel 1
Badge +5

Hi Chanaka,

Thank you so much for the explanation and this is what exactly had happened.

Issue was solved once we cleared the temp folder.

 

However, we are doubtful about the files being created in this folder. There are many large files with .jfr extension. It seems these are created automatically by IFS Applications.

Also, it seems these files started to get created from 2022.07.21 onwards. There are two folders with this date and all these files are inside these two folders.

We had a server restart on 2022.07.21 around the same time as in the folder name.

 

Do you know any connection between jfr files and IFS (specifically report printing)?

 

 

 

Regards,

Rajika.

Userlevel 5
Badge +15

Hi @OMRRAJIKA 

 

Try to resize system parameter: Breakpoint XML size for when to format Report Designer reports in memory or using disk storage (kB)

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