Hi all,

I am trying to get hold of the Oracle client / database compatibility matrix which I understand is available on the Oracle website. 

I am looking at upgrading Oracle from 12.2 to 19c and have various peripheral applications that interact with either IFS or Oracle and need to understand what, if anything, I must do to ensure that they function post-upgrade.

I cannot currently get access to the required area of the Oracle website as IFS will not tell me my Oracle Support Identifier for the Oracle support I renewed in June and I need this in order to access the document. 

Any help with this would be very much appreciated. I could do with access to the doc asap as I need to plan the project and understand what’s involved before the new year. I have a ticket in about getting this resolved and have sent emails to various IFS staff but as we approach the Christmas break it is looking less and less likely it will be resolved before many people finish for the year.

Kind regards

Matt