ORA-20111: CustOrdCustomer.ORDERATTR: Customer ZZZZ has no delivery address with order specific attributes specified.

Question

Hello IFS Community,We are encountering the following error message when attempting to create a customer order:"ORA-20111: CustOrdCustomer.ORDERATTR: Customer ZZZZ has no delivery address with order-specific attributes specified." Error: No delivery address with order specific attributes specified | IFS Community I have reviewed a similar issue discussed in the topic, "Error: No delivery address with order-specific attributes specified" on the IFS Community, which suggested a potential solution. However, the key difference is that we are using IFS Cloud.For Customer ZZZZ, we have both a delivery address and a document address configured. Despite this, we are unable to create customer orders for this specific customer.Has anyone else experienced this issue in IFS Cloud? If so, could you share the steps or solution that worked for you?

Marcel.Ausan · Accepted Answer

​@ZTC ZTC JGOTAplease cehck the default delivery address →Sales Address Info if this tab is populated. By the sound of the error message it seems that maybe sales address info at address id level might be missing.

ZTC ZTC JGOTA · Answer

Hello ​@Marcel.Ausan The Customer has the Delivery (Yes) Document (Yes)Also, it has Delivery Terms and Ship-ViaIn this postNo delivery address with order specific attributes specified | IFS Community

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